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1. You may submit a return request via e-mail ([email protected]) or call customer care at 1800111005, 7042626528 within 15 days of delivery.
2. All merchandise must be unworn and in the same condition as it was received. Products must be returned in the original packaging. Tags should be retained and returned.
3. Returns and Replacements are done free of cost if wrong products (incorrect style), wrong sizes (size other than that ordered) or defective products are received by the customer. However, Company reserves the right to levy shipping charges on cases which come under legal scrutiny.
4. Upon receiving the return, we will exchange/replace your product under the current running discount scheme or we can issue a coupon which can be used by the customer for the next 3 months to purchase anything online on www.lakshitaonline.com.
Please note that there is no refund for the return.
We do not offer merchandise exchanges on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at [email protected] within 48 hours of receiving the order. Our representative will guide you on this matter. We do not accept any damage complaints after 15 days of receiving the shipment. So please make sure you report the matter to us and dispatch the product at the earliest once we accept the return request. Kindly do not dispatch the products before receiving a "Return Accepted" confirmation email from us.
Note: There might be return duties/taxes applicable, so kindly do not ship anything back to us. We won’t be liable to pay the duties/taxes arises on the return shipment.
"Got any Queries? Feel free to reach us on 1800-111-005 , 7042626528 (Monday-Saturday, 9:00AM - 5:.30PM)"